G2 Vendor Directory

AfterShip Returns Center vs. ZigZag

A side-by-side comparison based on G2 review data.

MetricAfterShip Returns Center

by AfterShip

ZigZag

by ZigZag Global

Overall rating4.34.6
Review count1216
Ease of use9.18.9
Ease of setup7.99.6
Quality of support8.68.8
Meets requirements8.79.0
NPS5075
Small Business83.3%31.3%
Mid-Market8.3%37.5%
Enterprise8.3%31.3%
Total page views158113
Total LLM citations688391

AfterShip Returns Center

AfterShip Returns Center is an interactive and self-service return solution for Shopify and Shopify Plus stores. Delight customers with the best returns experience, remove friction from returns with a branded interactive return page, reduce costs and recapture revenue. We have partnered with 17 carriers to print return labels quickly. We support USPS, FedEx, DHL, UPS, and many other carriers.

Pros

    ZigZag

    ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!

    Pros

    • Ease of Use
    • Returns Management
    • Helpful
    • Customer Experience
    • Customer Satisfaction
    • Integrations