G2 Vendor Directory

Adobe Real-Time CDP vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricAdobe Real-Time CDP

by Adobe

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.14.4
Review count182150
Ease of use8.18.7
Ease of setup7.88.2
Quality of support8.69.0
Meets requirements8.88.9
NPS37.56906158.503401
Small Business36.3%22.0%
Mid-Market26.9%44.7%
Enterprise36.9%33.3%
Total page views1,189469
Total LLM citations7,1903,881

Adobe Real-Time CDP

Built on Adobe Experience Platform, Adobe Real-Time CDP harmonizes customer and account data across any source—from zero- to third-party data—and uses AI to intelligently build, manage, and activate audiences in real time. By transforming fragmented data into a foundation for relevant experiences, Real-Time CDP enables in-the-moment, privacy-conscious personalization helping B2C and B2B brands effectively engage with customers at every step of the lifecycle.

Pros

  • Ease of Use
  • Personalization
  • Data Management
  • Data Insights
  • Integrations
  • Data Segmentation

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Features
  • Capabilities
  • Integrations