G2 Vendor Directory

EntComm vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricEntComm

by Adastra

Dialpad Connect

by Dialpad

Overall rating4.24.4
Review count244,216
Ease of use8.79.2
Ease of setup8.69.1
Quality of support8.38.7
Meets requirements8.79.1
NPS34.78260958.479388
Small Business57.9%57.6%
Mid-Market26.3%32.8%
Enterprise15.8%9.6%
Total page views3113,520
Total LLM citations2220,955

EntComm

EntComm lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting.

Pros

  • Ease of Use
  • Easy Setup
  • Simplicity
  • Easy Communication
  • Intuitive
  • File Sharing

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription