G2 Vendor Directory

EntComm vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricEntComm

by Adastra

Avaya Unified Communications

by Avaya

Overall rating4.24.2
Review count2442
Ease of use8.78.9
Ease of setup8.68.1
Quality of support8.38.7
Meets requirements8.79.2
NPS34.78260944.736842
Small Business57.9%16.7%
Mid-Market26.3%23.8%
Enterprise15.8%59.5%
Total page views311406
Total LLM citations22728

EntComm

EntComm lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting.

Pros

  • Ease of Use
  • Easy Setup
  • Simplicity
  • Easy Communication
  • Intuitive
  • File Sharing

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration