G2 Vendor Directory

EntComm vs. Avaya IP Office

A side-by-side comparison based on G2 review data.

MetricEntComm

by Adastra

Avaya IP Office

by Avaya

Overall rating4.24.5
Review count2411
Ease of use8.79.0
Ease of setup8.69.1
Quality of support8.38.8
Meets requirements8.79.6
NPS34.78260972.727273
Small Business57.9%9.1%
Mid-Market26.3%63.6%
Enterprise15.8%27.3%
Total page views311158
Total LLM citations22128

EntComm

EntComm lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting.

Pros

  • Ease of Use
  • Easy Setup
  • Simplicity
  • Easy Communication
  • Intuitive
  • File Sharing

Avaya IP Office

Avaya IP Office: Comprehensive Unified Communications Platform Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. This robust solution empowers organizations to enhance both customer and employee interactions while maintaining complete control over their communications infrastructure. Complete Call Management & Analytics Avaya IP Office provides sophisticated call recording, tracking, and reporting capabilities that give you unprecedented insight into your customer interactions.

Pros