G2 Vendor Directory

ActivTrak vs. JustCall

A side-by-side comparison based on G2 review data.

MetricActivTrak

by Birch Grove Software, Inc.

JustCall

by Saas Labs

Overall rating4.34.3
Review count3422,395
Ease of use8.69.0
Ease of setup8.78.9
Quality of support8.78.6
Meets requirements8.98.8
NPS58.08383251.754757
Small Business52.3%61.3%
Mid-Market42.7%31.7%
Enterprise5.0%7.0%
Total page views1,8266,012
Total LLM citations15,39028,488

ActivTrak

ActivTrak provides the Work Intelligence organizations need to understand how work changes in the AI era. As the system of record for work, its award-winning platform captures behavioral data across people, tools and AI agents, and the workflows that connect them — enabling leaders to measure impact, optimize productivity and improve operational performance. The platform also powers research through the ActivTrak Productivity Lab. Built on a privacy-first data foundation, ActivTrak is trusted by more than 9,500 organizations worldwide and recognized by Deloitte’s Technology Fast 500, Inc.

Pros

  • Ease of Use
  • Productivity Improvement
  • Employee Monitoring
  • Visibility
  • Features
  • Helpful

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations