G2 Vendor Directory

ActiveDEMAND vs. Infinity Call Tracking

A side-by-side comparison based on G2 review data.

MetricActiveDEMAND

by JumpDEMAND

Infinity Call Tracking

by Infinity Tracking

Overall rating4.44.6
Review count68168
Ease of use7.88.8
Ease of setup8.08.6
Quality of support9.49.5
Meets requirements8.79.0
NPS64.17910478.343949
Small Business80.9%27.1%
Mid-Market13.2%44.6%
Enterprise5.9%28.3%
Total page views101479
Total LLM citations1841,540

ActiveDEMAND

You're there for families. We're here for you. ActiveDEMAND is the Customer Acquisition and Engagement Platform for Senior Living. Built for multi-community operators and the agencies that serve them, it brings marketing and sales automation into one system, so your teams can answer every inquiry, follow up until move-in, and grow occupancy faster. Every inquiry answered, every move-in tracked. ActiveDEMAND tracks every interaction along the buyer's journey, including the caregivers and family members who influence the decision, and shows you the touchpoints that lead to move-ins.

Pros

  • Analytics
  • Easy Implementation
  • Customer Support
  • Marketing Automation
  • Customizability
  • Customization

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use