G2 Vendor Directory

Acquia Customer Data Platform vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricAcquia Customer Data Platform

by Acquia

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating3.94.2
Review count86666
Ease of use7.68.4
Ease of setup7.17.6
Quality of support7.58.6
Meets requirements8.48.5
NPS21.68674745.9375
Small Business48.8%24.1%
Mid-Market29.1%53.1%
Enterprise22.1%22.8%
Total page views2581,440
Total LLM citations3435,039

Acquia Customer Data Platform

Acquia Marketing Cloud seamlessly integrates with any third-party system and enables easy configuration of any business criteria directly into the platform. Built to be leveraged by all teams who need access to customer data, Acquia Marketing Cloud supports the business across domains, brands, geographies, and websites. Increase marketing agility while future-proofing your business for whatever comes next. Gain flexibility to meet consumers’ changing needs while increasing inter-departmental efficiencies.

Pros

    SAP Engagement Cloud (formerly SAP Emarsys)

    SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

    Pros

    • Ease of Use
    • Automation
    • Features
    • Helpful
    • Personalization
    • Intuitive