G2 Vendor Directory

Abstrakt Software vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricAbstrakt Software

by ABSTRAKT

CloudTalk

by CloudTalk

Overall rating4.74.4
Review count851,943
Ease of use9.59.2
Ease of setup9.29.0
Quality of support9.58.9
Meets requirements9.28.9
NPS80.95238156.984713
Small Business54.8%64.9%
Mid-Market42.9%31.3%
Enterprise2.4%3.9%
Total page views2704,588
Total LLM citations44225,986

Abstrakt Software

Abstrakt is a real-time call guidance software that helps your team get it right the first time by ensuring compliance, reducing risk, and guiding agents on every call. Remove uncertainty on calls and give your agents the power of real-time.

Pros

    CloudTalk

    CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

    Pros

    • Ease of Use
    • Reliability
    • Intuitive
    • Helpful
    • Calling Features
    • Call Quality