G2 Vendor Directory

ABsmartly vs. Medallia Digital Experience Analytics (DXA)

A side-by-side comparison based on G2 review data.

MetricABsmartly

by AB Smartly

Medallia Digital Experience Analytics (DXA)

by Medallia

Overall rating4.64.4
Review count1436
Ease of use8.68.2
Ease of setup9.58.1
Quality of support9.78.8
Meets requirements9.48.1
NPS78.57142955.882353
Small Business7.7%13.9%
Mid-Market53.8%36.1%
Enterprise38.5%50.0%
Total page views124267
Total LLM citations382664

ABsmartly

Unlimited seats, metrics and experiments so you A/B test confidently and scale experimentation. ABsmartly is a leading experimentation platform designed for trustworthy A/B testing on web,email, app environments and more, both server-side, edge and client-side. The platform caters to various testing scenarios, including feature flags, split testing, multi-variant, multi-page, multi-platform, SEO tests, cross-device testing, among others to accelerate product growth.

Pros

  • Collaboration
  • Integrations
  • Ease of Use
  • Filtering Features
  • Development Ease
  • Comprehensive Solutions

Medallia Digital Experience Analytics (DXA)

Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all? Go beyond feedback and exceed customers expectations with Medallia Digital Experience Analytics (DXA). Medallia DXA contextualizes every piece of feedback with relevant behavioral insights, so teams can take action on what customers say and what they do, driving organization-wide impact.

Pros

  • Platform Quality
  • Filtering Options
  • Session Replay
  • User Journey
  • User Behavior Tracking
  • Communication