8x8 Work vs. VirtualPBX
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | VirtualPBX |
|---|---|---|
| Overall rating | 4.2 | 4.2 |
| Review count | 942 | 35 |
| Ease of use | 8.8 | 8.5 |
| Ease of setup | 8.6 | 7.6 |
| Quality of support | 8.4 | 8.8 |
| Meets requirements | 8.8 | 8.5 |
| NPS | 47.123894 | 54.285714 |
| Small Business | 54.6% | 97.1% |
| Mid-Market | 35.1% | 2.9% |
| Enterprise | 10.3% | 0.0% |
| Total page views | 1,840 | 272 |
| Total LLM citations | 4,153 | 447 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
VirtualPBX
We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.
- Customer Support
- Helpful
- Customer Service
- Navigation Ease
- Quick Setup
- Efficiency