G2 Vendor Directory

8x8 Work vs. Talkroute

A side-by-side comparison based on G2 review data.

Metric8x8 Work

by 8x8

Talkroute

by Talkroute

Overall rating4.24.6
Review count94244
Ease of use8.89.8
Ease of setup8.69.6
Quality of support8.49.3
Meets requirements8.89.0
NPS47.12389486.363636
Small Business54.6%93.2%
Mid-Market35.1%6.8%
Enterprise10.3%0.0%
Total page views1,8401,897
Total LLM citations4,1531,490

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple

Talkroute

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware.

Pros

  • Ease of Use
  • Easy Setup
  • Quick Setup
  • Simple
  • Customer Support
  • Reliability