8x8 Work vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | Nextiva |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 942 | 3,685 |
| Ease of use | 8.8 | 8.9 |
| Ease of setup | 8.6 | 8.7 |
| Quality of support | 8.4 | 9.2 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 47.123894 | 67.041404 |
| Small Business | 54.6% | 76.7% |
| Mid-Market | 35.1% | 22.1% |
| Enterprise | 10.3% | 1.2% |
| Total page views | 1,840 | 8,328 |
| Total LLM citations | 4,153 | 15,292 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service