G2 Vendor Directory

8x8 Work vs. LoopUp

A side-by-side comparison based on G2 review data.

Metric8x8 Work

by 8x8

LoopUp

by LoopUp

Overall rating4.24.4
Review count94222
Ease of use8.89.2
Ease of setup8.68.6
Quality of support8.48.9
Meets requirements8.89.6
NPS47.12389463.636364
Small Business54.6%14.3%
Mid-Market35.1%52.4%
Enterprise10.3%33.3%
Total page views1,84070
Total LLM citations4,15343

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple

LoopUp

LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries.

Pros

  • Reliability
  • Convenience
  • Communication
  • Customer Support
  • Helpful
  • Ease of Use