8x8 Work vs. CloudTalk
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | CloudTalk |
|---|---|---|
| Overall rating | 4.2 | 4.4 |
| Review count | 942 | 1,943 |
| Ease of use | 8.8 | 9.2 |
| Ease of setup | 8.6 | 9.0 |
| Quality of support | 8.4 | 8.9 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 47.123894 | 56.984713 |
| Small Business | 54.6% | 64.9% |
| Mid-Market | 35.1% | 31.3% |
| Enterprise | 10.3% | 3.9% |
| Total page views | 1,840 | 4,588 |
| Total LLM citations | 4,153 | 25,986 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
CloudTalk
CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.
- Ease of Use
- Reliability
- Intuitive
- Helpful
- Calling Features
- Call Quality