SurveyLab vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | SurveyLab | Delighted |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 147 | 60 |
| Ease of use | 9.3 | 9.6 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 9.3 | 9.4 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 60 | 83.050847 |
| Small Business | 57.2% | 40.0% |
| Mid-Market | 28.3% | 58.3% |
| Enterprise | 14.5% | 1.7% |
| Total page views | 565 | 413 |
| Total LLM citations | 442 | 2,131 |
SurveyLab
SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.
- Ease of Use
- Easy Setup
- Features
- Simple
- Helpful
- Efficiency
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.