G2 Vendor Directory

SurveyLab vs. ArcGIS Survey123

A side-by-side comparison based on G2 review data.

MetricSurveyLab

by 7 Points

ArcGIS Survey123

by Esri

Overall rating4.54.3
Review count14764
Ease of use9.39.3
Ease of setup9.29.3
Quality of support9.38.9
Meets requirements9.28.8
NPS6047.457627
Small Business57.2%25.0%
Mid-Market28.3%45.0%
Enterprise14.5%30.0%
Total page views565430
Total LLM citations4421,755

SurveyLab

SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.

Pros

  • Ease of Use
  • Easy Setup
  • Features
  • Simple
  • Helpful
  • Efficiency

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization