G2 Vendor Directory

365 Total Backup (formerly Altaro Office 365 Backup for MSPs) vs. CrashPlan Platform

A side-by-side comparison based on G2 review data.

Metric365 Total Backup (formerly Altaro Office 365 Backup for MSPs)

by Hornetsecurity

CrashPlan Platform

by CrashPlan

Overall rating4.84.9
Review count58273
Ease of use9.99.9
Ease of setup9.99.9
Quality of support9.49.9
Meets requirements9.69.9
NPS89.65517295.057034
Small Business75.9%1.1%
Mid-Market22.4%63.4%
Enterprise1.7%35.5%
Total page views1001,219
Total LLM citations1151,449

365 Total Backup (formerly Altaro Office 365 Backup for MSPs)

365 Total Backup (formerly Altaro Office 365 Backup for MSPs) is a monthly subscription program enabling Managed Service Providers, IT resellers and IT consultants to provide backup and recovery services for Microsoft/Office 365 mailboxes, Teams, files stored within OneDrive and SharePoint, and Windows-based endpoints. MSPs can easily take backups and manage them through a convenient, multi-tenant, cloud-based console. M365 backups are automatically saved to a secure data center. No contracts or upfront costs apply: MSPs simply pay per user, per month.

Pros

    CrashPlan Platform

    CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

    Pros

    • Backup Frequency
    • Ease of Use
    • Security
    • Customer Support
    • Reporting
    • Features