G2 Vendor Directory

360 View CRM vs. Freshsales

A side-by-side comparison based on G2 review data.

Metric360 View CRM

by Abrigo

Freshsales

by Freshworks

Overall rating4.44.5
Review count121,244
Ease of use8.39.1
Ease of setup4.38.9
Quality of support8.89.0
Meets requirements8.88.9
NPS58.33333372.296173
Small Business25.0%67.7%
Mid-Market58.3%27.0%
Enterprise16.7%5.3%
Total page views861,749
Total LLM citations27744,516

360 View CRM

Abrigo's Banking CRM Platform is powered by the 360 View CRM suite, combining CRM, marketing automation, customer analytics, profitability measurement, and goals and incentives management into one unified solution purpose-built for community banks and credit unions.

Pros

    Freshsales

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Intuitive
    • User Interface