G2 Vendor Directory

360 View CRM vs. Capsule CRM

A side-by-side comparison based on G2 review data.

Metric360 View CRM

by Abrigo

Capsule CRM

by Capsule

Overall rating4.44.7
Review count12528
Ease of use8.39.5
Ease of setup4.39.4
Quality of support8.89.5
Meets requirements8.89.1
NPS58.33333384.512428
Small Business25.0%93.1%
Mid-Market58.3%6.6%
Enterprise16.7%0.4%
Total page views861,773
Total LLM citations27718,728

360 View CRM

Abrigo's Banking CRM Platform is powered by the 360 View CRM suite, combining CRM, marketing automation, customer analytics, profitability measurement, and goals and incentives management into one unified solution purpose-built for community banks and credit unions.

Pros

    Capsule CRM

    Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

    Pros

    • Ease of Use
    • Customer Support
    • User-Friendly
    • Simplicity
    • Task Management
    • Easy Setup