360 SMS APP vs. Voyado
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Voyado |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 81 | 82 |
| Ease of use | 9.3 | 9.1 |
| Ease of setup | 8.9 | 8.4 |
| Quality of support | 9.5 | 9.2 |
| Meets requirements | 9.4 | 8.7 |
| NPS | 78.75 | 65.432099 |
| Small Business | 60.3% | 32.0% |
| Mid-Market | 33.3% | 50.7% |
| Enterprise | 6.4% | 17.3% |
| Total page views | 429 | 377 |
| Total LLM citations | 1,080 | 2,287 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Voyado
Voyado is a type of software-as-a-service (SaaS) solution designed to help retail brands enhance customer engagement and foster loyalty through hyper-relevant shopping experiences. By leveraging advanced artificial intelligence, Voyado provides a comprehensive customer experience cloud that empowers brands to understand and anticipate customer needs, ultimately driving business growth. This innovative product suite is particularly beneficial for e-commerce businesses looking to optimize their online presence and improve customer satisfaction.
- Ease of Use
- Customer Support
- Helpful
- Features
- User-Friendly
- Intuitive