G2 Vendor Directory

360 SMS APP vs. Voxie

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Voxie

by Voxie

Overall rating4.74.8
Review count8189
Ease of use9.39.4
Ease of setup8.99.4
Quality of support9.59.8
Meets requirements9.49.6
NPS78.7592.134831
Small Business60.3%62.9%
Mid-Market33.3%34.8%
Enterprise6.4%2.2%
Total page views429657
Total LLM citations1,0801,289

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Voxie

Voxie is messaging intelligence that turns SMS into a strategic growth lever for franchise brands. Purpose-built for QSR and services, Voxie combines enterprise-grade SMS infrastructure with AI that actually understands franchise operations. We don't just send texts... we solve the core challenge every franchise marketer faces: how do you drive local performance across hundreds of locations without sacrificing brand control, budget efficiency, or your sanity? The platform ensures brand standards hold at every location, even as franchisees execute locally.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Reliability
  • Easy Communication
  • Features