360 SMS APP vs. Vibes
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Vibes |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 81 | 56 |
| Ease of use | 9.3 | 8.8 |
| Ease of setup | 8.9 | 9.0 |
| Quality of support | 9.5 | 9.6 |
| Meets requirements | 9.4 | 8.9 |
| NPS | 78.75 | 80.357143 |
| Small Business | 60.3% | 19.6% |
| Mid-Market | 33.3% | 28.6% |
| Enterprise | 6.4% | 51.8% |
| Total page views | 429 | 612 |
| Total LLM citations | 1,080 | 1,746 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Vibes
Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns.
- Helpful
- Customer Support
- Ease of Use
- Reliability
- Intuitive
- Implementation Ease