360 SMS APP vs. TrueDialog
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | TrueDialog |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 81 | 178 |
| Ease of use | 9.3 | 9.0 |
| Ease of setup | 8.9 | 8.9 |
| Quality of support | 9.5 | 9.1 |
| Meets requirements | 9.4 | 8.9 |
| NPS | 78.75 | 58.522727 |
| Small Business | 60.3% | 27.0% |
| Mid-Market | 33.3% | 56.9% |
| Enterprise | 6.4% | 16.1% |
| Total page views | 429 | 1,003 |
| Total LLM citations | 1,080 | 1,677 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
TrueDialog
TrueDialog is an enterprise business texting platform that helps mid-market and enterprise teams, higher education, and developers send the right message to the right person at scale. It brings SMS, MMS, and RCS messaging into one platform, alongside voice, email, and WhatsApp, and connects natively to the systems teams already use — Salesforce, HubSpot, and Microsoft Dynamics 365 — with no custom programming. Every SMS is visible on the matching phone record across every TrueDialog-connected system, so sales, marketing, and support see the same conversation no matter which tool sent it.
- Ease of Use
- Easy Communication
- Helpful
- Customer Support
- User-Friendly
- Time-Saving