360 SMS APP vs. Textmagic
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Textmagic |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 81 | 128 |
| Ease of use | 9.3 | 9.5 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 78.75 | 63.2 |
| Small Business | 60.3% | 75.4% |
| Mid-Market | 33.3% | 18.9% |
| Enterprise | 6.4% | 5.7% |
| Total page views | 429 | 579 |
| Total LLM citations | 1,080 | 9,197 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Textmagic
Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts. Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required.
- Ease of Use
- Helpful
- Easy Setup
- Affordable
- Simple
- Customer Support