G2 Vendor Directory

360 SMS APP vs. Textmagic

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Textmagic

by TextMagic

Overall rating4.74.4
Review count81128
Ease of use9.39.5
Ease of setup8.99.2
Quality of support9.59.0
Meets requirements9.49.1
NPS78.7563.2
Small Business60.3%75.4%
Mid-Market33.3%18.9%
Enterprise6.4%5.7%
Total page views429579
Total LLM citations1,0809,197

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Textmagic

Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts. Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Affordable
  • Simple
  • Customer Support