G2 Vendor Directory

360 SMS APP vs. Textedly

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Textedly

by Textedly

Overall rating4.74.6
Review count811,462
Ease of use9.39.2
Ease of setup8.98.9
Quality of support9.59.6
Meets requirements9.49.3
NPS78.7574.534161
Small Business60.3%67.7%
Mid-Market33.3%28.2%
Enterprise6.4%4.1%
Total page views4292,548
Total LLM citations1,08016,412

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Textedly

Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Communication
  • Text Messaging
  • User-Friendly