360 SMS APP vs. Smarter Contact
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Smarter Contact |
|---|---|---|
| Overall rating | 4.7 | 4.9 |
| Review count | 81 | 114 |
| Ease of use | 9.3 | 9.6 |
| Ease of setup | 8.9 | 9.5 |
| Quality of support | 9.5 | 9.8 |
| Meets requirements | 9.4 | 9.7 |
| NPS | 78.75 | 95.535714 |
| Small Business | 60.3% | 92.9% |
| Mid-Market | 33.3% | 6.2% |
| Enterprise | 6.4% | 0.9% |
| Total page views | 429 | 1,372 |
| Total LLM citations | 1,080 | 6,605 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Smarter Contact
Smarter Contact is the Market-Leading AI-Powered Text and Voice Communications Platform An all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster.
- Ease of Use
- Customer Support
- User-Friendly
- Time-Saving
- Helpful
- Simple