G2 Vendor Directory

360 SMS APP vs. SlickText

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

SlickText

by SlickText

Overall rating4.74.8
Review count811,940
Ease of use9.39.4
Ease of setup8.99.3
Quality of support9.59.7
Meets requirements9.49.4
NPS78.7586.55244
Small Business60.3%75.5%
Mid-Market33.3%20.7%
Enterprise6.4%3.8%
Total page views4291,328
Total LLM citations1,08011,837

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

SlickText

SlickText has powered over 124,000 text message programs since 2011. Headquartered in Nashville, Tennessee, SlickText helps businesses build valuable customer relationships through personalized mass texting, automated workflows, and two-way messaging. Every account includes list growth tools, workflow automation, a shared inbox, and in-depth analytics — backed by U.S.-based support.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • User-Friendly
  • Easy Communication
  • Simple