360 SMS APP vs. Salesmsg
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Salesmsg |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 81 | 434 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 9.5 | 9.3 |
| Meets requirements | 9.4 | 9.4 |
| NPS | 78.75 | 78.922717 |
| Small Business | 60.3% | 69.6% |
| Mid-Market | 33.3% | 27.8% |
| Enterprise | 6.4% | 2.6% |
| Total page views | 429 | 1,483 |
| Total LLM citations | 1,080 | 8,399 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Salesmsg
Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements.
- Ease of Use
- Easy Communication
- Easy Integration
- Integrations
- Customer Support
- Easy Setup