G2 Vendor Directory

360 SMS APP vs. Sakari

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Sakari

by Sakari

Overall rating4.74.6
Review count8127
Ease of use9.39.0
Ease of setup8.99.0
Quality of support9.59.2
Meets requirements9.49.5
NPS78.7570.37037
Small Business60.3%74.1%
Mid-Market33.3%22.2%
Enterprise6.4%3.7%
Total page views429228
Total LLM citations1,080745

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Sakari

All your business texting needs. One easy platform. Sakari is a global communication hub built for sales, marketing, and customer success teams who rely on SMS and MMS to drive real growth and engagement. With Sakari, your team can manage both two-way SMS conversations and 1:many bulk messaging campaigns all from the same platform — no more tech-stack swapping, whether you're closing a deal, running a territory-specific blast, nurturing new customers, or launching a full-scale marketing campaign across the globe.

Pros

  • Integrations
  • Ease of Use
  • CRM Integration
  • Customer Support
  • Understanding
  • Easy Communication