360 SMS APP vs. Privy
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Privy |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 81 | 122 |
| Ease of use | 9.3 | 9.0 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 78.75 | 80.508475 |
| Small Business | 60.3% | 91.8% |
| Mid-Market | 33.3% | 4.9% |
| Enterprise | 6.4% | 3.3% |
| Total page views | 429 | 306 |
| Total LLM citations | 1,080 | 2,142 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Privy
Privy is the most approachable, all-in-one e-commerce marketing platform for independent Shopify brands. Grow your business and supercharge your retention strategy with powerful list growth tools, email, and SMS — all backed by the dedicated support you deserve. LIST GROWTH Drive urgency, capture subscribers, convert more sales, and boost your average order value with endless customizable options such as: popups, free shipping bars, cross sells, Spin To Win, Landing Pages, and more. Leverage Privy's best-in-class audience targeting to take control of your on-site conversion strategy.
- Helpful
- Customer Support
- Ease of Use
- Email Marketing
- User-Friendly
- Templates Availability