360 SMS APP vs. Podium
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Podium |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 81 | 2,155 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.5 | 9.1 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 78.75 | 71.621622 |
| Small Business | 60.3% | 61.1% |
| Mid-Market | 33.3% | 34.2% |
| Enterprise | 6.4% | 4.7% |
| Total page views | 429 | 6,056 |
| Total LLM citations | 1,080 | 76,684 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Podium
Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.
- Ease of Use
- Helpful
- Communication
- Easy Communication
- Customer Support
- Useful