G2 Vendor Directory

360 SMS APP vs. Listrak

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Listrak

by Listrak

Overall rating4.74.5
Review count81316
Ease of use9.38.6
Ease of setup8.98.4
Quality of support9.59.5
Meets requirements9.49.0
NPS78.7573.786408
Small Business60.3%33.9%
Mid-Market33.3%55.8%
Enterprise6.4%10.3%
Total page views429813
Total LLM citations1,0802,373

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Listrak

Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Email Marketing
  • Automation Efficiency
  • Easy Setup