360 SMS APP vs. Listrak
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Listrak |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 81 | 316 |
| Ease of use | 9.3 | 8.6 |
| Ease of setup | 8.9 | 8.4 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.4 | 9.0 |
| NPS | 78.75 | 73.786408 |
| Small Business | 60.3% | 33.9% |
| Mid-Market | 33.3% | 55.8% |
| Enterprise | 6.4% | 10.3% |
| Total page views | 429 | 813 |
| Total LLM citations | 1,080 | 2,373 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Listrak
Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools.
- Customer Support
- Ease of Use
- Helpful
- Email Marketing
- Automation Efficiency
- Easy Setup