360 SMS APP vs. Klaviyo
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Klaviyo |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 81 | 1,370 |
| Ease of use | 9.3 | 8.8 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.5 | 8.6 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 78.75 | 72.69289 |
| Small Business | 60.3% | 81.9% |
| Mid-Market | 33.3% | 16.4% |
| Enterprise | 6.4% | 1.6% |
| Total page views | 429 | 5,118 |
| Total LLM citations | 1,080 | 48,942 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Klaviyo
Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a
- Ease of Use
- Email Marketing
- Automation
- Easy Integration
- Integrations
- Easy Creation