360 SMS APP vs. indigitall
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | indigitall |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 81 | 476 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 9.4 | 9.3 |
| NPS | 78.75 | 89.532294 |
| Small Business | 60.3% | 39.8% |
| Mid-Market | 33.3% | 46.1% |
| Enterprise | 6.4% | 14.1% |
| Total page views | 429 | 1,849 |
| Total LLM citations | 1,080 | 3,048 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
indigitall
indigitall is an all-in-one customer engagement platform that helps brands deliver personalized experiences across every digital touchpoint. It brings all your inbound and outbound channels into one place, including push notifications, WhatsApp, SMS, email, and AI Agents, so you get a single view of every customer and know what drives them. With an intuitive interface, powerful journey automation, and real-time segmentation, your team can launch targeted campaigns in minutes. Those campaigns boost engagement, increase conversions, and build long-term customer loyalty.
- Ease of Use
- Helpful
- Useful
- Customer Support
- Intuitive
- Automation