G2 Vendor Directory

360 SMS APP vs. Evam

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

Evam

by EVAM

Overall rating4.74.8
Review count81269
Ease of use9.39.4
Ease of setup8.99.4
Quality of support9.59.6
Meets requirements9.49.6
NPS78.7590.458015
Small Business60.3%29.9%
Mid-Market33.3%34.8%
Enterprise6.4%35.2%
Total page views4291,961
Total LLM citations1,0802,423

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

Evam

Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time.

Pros

  • Ease of Use
  • Helpful
  • Intuitive
  • Automation
  • Flexibility
  • Customer Engagement