360 SMS APP vs. Dotdigital
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Dotdigital |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 81 | 1,245 |
| Ease of use | 9.3 | 8.9 |
| Ease of setup | 8.9 | 8.4 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 78.75 | 57.790602 |
| Small Business | 60.3% | 40.4% |
| Mid-Market | 33.3% | 46.5% |
| Enterprise | 6.4% | 13.1% |
| Total page views | 429 | 2,272 |
| Total LLM citations | 1,080 | 8,904 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Dotdigital
Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results.
- Ease of Use
- Customer Support
- Helpful
- Email Marketing
- Features
- Intuitive