G2 Vendor Directory

360 SMS APP vs. D·engage

A side-by-side comparison based on G2 review data.

Metric360 SMS APP

by 360SMS App

D·engage

by D·engage

Overall rating4.74.6
Review count81150
Ease of use9.39.2
Ease of setup8.98.9
Quality of support9.59.3
Meets requirements9.49.2
NPS78.7576.510067
Small Business60.3%41.9%
Mid-Market33.3%39.2%
Enterprise6.4%18.9%
Total page views4291,686
Total LLM citations1,0802,559

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.

Pros

  • Salesforce Integration
  • User-Friendly
  • Ease of Use
  • Intuitive

D·engage

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Customer Engagement
  • User-Friendly
  • Automation