360 SMS APP vs. Bloomreach
A side-by-side comparison based on G2 review data.
| Metric | 360 SMS APP | Bloomreach |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 81 | 843 |
| Ease of use | 9.3 | 8.5 |
| Ease of setup | 8.9 | 8.1 |
| Quality of support | 9.5 | 9.3 |
| Meets requirements | 9.4 | 9.0 |
| NPS | 78.75 | 76.526946 |
| Small Business | 60.3% | 27.2% |
| Mid-Market | 33.3% | 50.1% |
| Enterprise | 6.4% | 22.7% |
| Total page views | 429 | 3,625 |
| Total LLM citations | 1,080 | 26,780 |
360 SMS APP
360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records.
- Salesforce Integration
- User-Friendly
- Ease of Use
- Intuitive
Bloomreach
Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth.
- Ease of Use
- Features
- Helpful
- Customer Support
- Customer Engagement
- Intuitive