G2 Vendor Directory

360HMS vs. HotelRunner

A side-by-side comparison based on G2 review data.

Metric360HMS

by 360 Mango Solutions

HotelRunner

by HotelRunner

Overall rating4.24.6
Review count5915
Ease of use8.89.1
Ease of setup9.39.4
Quality of support8.69.4
Meets requirements8.99.4
NPS43.10344873.333333
Small Business61.0%60.0%
Mid-Market23.7%26.7%
Enterprise15.3%13.3%
Total page views81259
Total LLM citations66881

360HMS

Complete end-to-end hotel solution 360HMS covers 20+ integrated modules including front office, restaurant POS, housekeeping, accounts, booking engine, and CRM—so you don’t need multiple separate systems. Proven in real hotels across regions The system is designed and deployed for SME hotels, lodges, guest houses, and restaurants in India and Africa, with workflows built from real hospitality operations and on-ground experience.

Pros

    HotelRunner

    HotelRunner is a freemium, cloud-based online sales, digital marketing and channel management platform that assists hotels and travel agencies tailor, streamline, and improve their online outreach. HotelRunner helps hotels and travel agencies transition from off to online through state-of-the-art technology. It helps to create innovative sales channels, improve international brand recognition, reach more customers, and boost profits

    Pros