G2 Vendor Directory

2ask vs. Resonate CX

A side-by-side comparison based on G2 review data.

Metric2ask

by orbiz

Resonate CX

by Resonate Solutions

Overall rating4.24.6
Review count29594
Ease of use8.69.3
Ease of setup8.49.4
Quality of support9.09.5
Meets requirements8.69.3
NPS46.42857177.07231
Small Business51.7%40.8%
Mid-Market27.6%26.4%
Enterprise20.7%32.8%
Total page views1242,280
Total LLM citations403,269

2ask

2ask is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys for various purposes, including market research, customer feedback, and academic studies. Its user-friendly interface allows users to design customized questionnaires without any programming knowledge, supporting a wide range of question types such as multiple-choice, open-ended, and rating scales. The platform ensures flexibility in data collection and is optimized for mobile devices, enabling participants to respond seamlessly across desktops, tablets, and smartphones.

Pros

  • Helpful
  • Ease of Use
  • Feedback Management
  • Ease of Creation
  • Intuitive

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility