2ask vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | 2ask | Delighted |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 29 | 60 |
| Ease of use | 8.6 | 9.6 |
| Ease of setup | 8.4 | 9.5 |
| Quality of support | 9.0 | 9.4 |
| Meets requirements | 8.6 | 9.1 |
| NPS | 46.428571 | 83.050847 |
| Small Business | 51.7% | 40.0% |
| Mid-Market | 27.6% | 58.3% |
| Enterprise | 20.7% | 1.7% |
| Total page views | 124 | 413 |
| Total LLM citations | 40 | 2,131 |
2ask
2ask is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys for various purposes, including market research, customer feedback, and academic studies. Its user-friendly interface allows users to design customized questionnaires without any programming knowledge, supporting a wide range of question types such as multiple-choice, open-ended, and rating scales. The platform ensures flexibility in data collection and is optimized for mobile devices, enabling participants to respond seamlessly across desktops, tablets, and smartphones.
- Helpful
- Ease of Use
- Feedback Management
- Ease of Creation
- Intuitive
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.