Zeni
Reviews
Star rating
Rank in Accounting Firms
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 91.1% |
| Mid-Market | 8.9% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 8 | 4.9 |
| 2025 Q1 | 9 | 4.5 |
| 2025 Q2 | 6 | 4.9 |
| 2025 Q3 | 2 | 4.5 |
| 2025 Q4 | 5 | 3.0 |
| 2026 Q1 | 3 | 4.7 |
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
What reviewers say
Disappointing Service Overshadowed a Great Product
“I really like the dashboard and the reporting in Zeni. The ability to provision new users and share different parts of the product/reports is good. I also appreciate the reporting feature, the dashboard, and the ability to dig into the reports to see the background of expenses, w”
Exactly What We Needed for a Nuanced Billing Model
“Their process discipline and reporting. Zeni is very strong at building clear workflows and actually following them. Their reporting has been especially valuable — it makes forecasting and understanding growth across different parts of the business much easier. In our industry, t”
Expert-Led Service with Stellar Customer Support
“Zeni has been a meaningful step up for us since transitioning from our previous provider. They’re highly detail-oriented and extremely organized—doing the heavy lifting to get our books in the right order while minimizing what they need from us, which gives us time back. Meetings”