G2 Vendor Directory

Worksmith Workforce

by Worksmith

30

Reviews

4.9

Star rating

#10

Rank in Retail Execution

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Worksmith Workforce.

      Page views and citations · Worksmith Workforce

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      —

      97

      Mid-Market

      3

      Adoption by company size

      SegmentShare of reviews
      Small Business21.4%
      Mid-Market67.9%
      Enterprise10.7%

      Quarterly history

      QuarterReviewsStar rating
      2024 Q415.0
      2025 Q145.0
      2025 Q214.5
      2026 Q195.0

      Satisfaction ratings

      Ease of Use9.6
      Ease of Setup9.6
      Quality of Support9.8
      Meets Requirements9.3

      What reviewers say

      Enhances Organization and Efficiency, Reliable Across Devices

      5.0

      “I really like that Progress Retail helps us stay organized and up to date in a rapidly growing company. The trainings are broken down into bite-sized courses, and resources are easy to find, which makes us more effective and efficient in our jobs. The task management features are”

      Verified reviewer

      Easy to Use Platform, Streamlines resources

      5.0

      “Progress Retail helps streamline SOP's. It also creates a very organized hub all our necessary documents to live and is accessible. In addition, super user friendly for our teams. Lastly, it caters to all types of tech users.”

      Regional Manager

      Extremely User-Friendly for Managers and Employees Alike

      5.0

      “How user-friendly it is once you understand the platform and how to use it! For both the management team and the employees who take the training.”

      Marketing Manager & Training Video Developer