G2 Vendor Directory

Waitwhile, Inc

#1 in Queue Management

San Francisco, California

1

Products on G2

347

Total reviews

4.8

Avg. star rating

  • Waitwhile ranks #1 in Queue Management.
  • Reviews across Waitwhile, Inc's portfolio declined 22.2% quarter-over-quarter.
  • Waitwhile, Inc's 1 product span 2 categories on G2.
  • Small Business is the largest segment among reviewers, at 48.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Waitwhile, Inc's products.

Page views and citations · Waitwhile, Inc

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Waitwhile, Inc.

Key stats

-22.2%

#1

2

Small Business

2017

53

San Francisco, California

Adoption by company size

SegmentShare of reviews
Small Business48.1%
Mid-Market32.5%
Enterprise19.4%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4284.9
2025 Q1224.9
2025 Q2284.9
2025 Q3124.9
2025 Q4274.7
2026 Q1194.6
2026 Q295.0
2026 Q375.0