G2 Vendor Directory

Upper

by Upper

11

Reviews

4.8

Star rating

#42

Rank in Route Planning

Pros and cons

Pros

  • Route Optimization
  • Delivery Management
  • Real-time Tracking
  • Location Tracking
  • Features
  • Real-time Updates

Cons

  • Limited Customization
  • Poor Customer Support
  • Feature Limitations
  • Mobile Functionality
  • Slow Performance
  • Limited Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Upper.

Page views and citations · Upper

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

91

Small Business

7

Adoption by company size

SegmentShare of reviews
Small Business100.0%
Mid-Market0.0%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q115.0

Satisfaction ratings

Ease of Use9.7
Ease of Setup9.4
Quality of Support9.7
Meets Requirements9.5

What reviewers say

We are a small company. The software is easy to manage and a great value for our subscription price

5.0

“Upper allows us to import our Customers/Stops easily with from Excel and then utilize the software to efficiently route our drive. The software verifies the addresses for us. Also, their customer service is excellent and responsive. Our business is seasonal so we only use the ”

Administrator

One stop solution for the delivery ops management.

5.0

“With Upper, our delivery ops headache has been resolved. It simplifies a way to find the best route, real time tracking of the individual delivery and hassle free delivery acknowledgemet process(ePoD). It not only reduces our route planning and delivery management efforts but als”

Chief Technology Officer(CTO)

Transforming Our Delivery Operations with Upper Route Planner

4.5

“What I love most about Upper Route Planner is its real-time tracking. It changed how we manage our deliveries, now we can see where our drivers are without buying any additional hardware. Also, the Import spreadsheet feature is good for us, as we have all data on Excel, which we ”

Product Owner