
TruOps
Reviews
Star rating
Rank in IT Risk Management
Pros and cons
Pros
- Customer Support
- Ease of Use
- Customizability
- Customization
- Support Availability
- Integrations
Cons
- Complex Setup
- Reporting Issues
- Difficult Learning
- Not Intuitive
- Limited Reporting
- Inadequate Reporting
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 5.9% |
| Mid-Market | 47.1% |
| Enterprise | 47.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 12 | 4.4 |
| 2025 Q2 | 5 | 4.3 |
Satisfaction ratings
What reviewers say
Very Effective GRC Tool
“What I like best about TruOps is its ease of use, customizability, responsive customer support, and automation and integration capabilities, which streamline risk management processes. Our users and admins both find working with the product easy and effective.”
Powerful tool with Excellent Customer Service and Expertise
“The best thing about TruOps is the tool is extremely powerful and flexible. There are so many ways to use it from risk and issue management, to assessments (both risk and vendor). The customer service is still the best I've experienced with any solution provider and not only do y”
TruOps - GRC Fit for many orgs
“I've been impressed with TruOps for its responsive and supportive team. Their customer support is fantastic, always willing to go the extra mile and eager to collaborate on new feature requests. TruOps has been a reliable partner in helping us meet our GRC needs.”