G2 Vendor Directory

Trail

#15 in OCR

San Francisco, CA

1

Products on G2

102

Total reviews

4.7

Avg. star rating

  • Trail Agent Builder ranks #15 in OCR.
  • Trail's 1 product span 5 categories on G2.
  • Small Business is the largest segment among reviewers, at 43.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Trail's products.

Page views and citations · Trail

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Trail.

Key stats

—

#15

5

Small Business

2017

331

San Francisco, CA

Adoption by company size

SegmentShare of reviews
Small Business43.0%
Mid-Market40.0%
Enterprise17.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4184.6
2025 Q115.0
2026 Q315.0