Queue-Fair
Reviews
Star rating
Rank in Virtual Waiting Room
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 78.3% |
| Mid-Market | 15.5% |
| Enterprise | 6.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 7 | 4.9 |
| 2025 Q1 | 4 | 5.0 |
| 2025 Q2 | 12 | 4.9 |
| 2025 Q3 | 8 | 5.0 |
| 2025 Q4 | 11 | 5.0 |
| 2026 Q1 | 10 | 5.0 |
| 2026 Q2 | 7 | 5.0 |
| 2026 Q3 | 12 | 5.0 |
Satisfaction ratings
What reviewers say
Queue-Fair Was a Lifesaver - Flawless Queueing and Outstanding Support
“Queue-Fair were an absolute lifesaver for us. We ran into serious traffic issues on launch day, and their team stepped in immediately. They helped us stabilise everything quickly, and when we relaunched 24 hours later, the queuing system worked flawlessly. Every step of the way, ”
Fast setup and genuinely helpful support for our ticketing platform
“The setup was quick and hands-on. Their team branded our queue pages with our own graphics, fonts and colours from our website, so the waiting room feels like part of our platform rather than a third-party page. Support replies were fast and gave clear technical advice on how to ”
Great support and it just works for our presales
“Honestly the support has been the best part. Any question we had, they got back to us fast and actually understood what we were trying to do. Also there are integration guides for basically everything, so setting it up was way less painful than I thought it would be.”