G2 Vendor Directory
14

Reviews

3.9

Star rating

#17

Rank in Enterprise Service Bus (ESB)

Pros and cons

Pros

  • Reliability
  • Performance
  • Ease of Use

Cons

  • Technical Difficulties
  • Poor Documentation
  • Unclear Documentation
  • Complexity
  • Complex Setup
  • Learning Difficulty

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Apache Synapse.

Page views and citations · Apache Synapse

Source: G2 review data

Key stats

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23

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business28.6%
Mid-Market35.7%
Enterprise35.7%

Quarterly history

QuarterReviewsStar rating
2025 Q414.0

Satisfaction ratings

Ease of Use7.9
Ease of Setup7.5
Quality of Support6.9
Meets Requirements8.7

What reviewers say

Powerful but complex mediation engine

4.0

“It’s a very lightweight and high-performance ESB. I love how it handles asynchronous messaging and XML mediation without consuming too many resources. It is highly reliable for routing complex traffic between legacy systems and modern APIs.”

Customer service agent

Highly efficient & open source ESB system

4.5

“Apache synapse is efficient & support almost all the popular messaging system http, soap, SMTP. Synapse supports message transformation using Java, XSLT, or XPath and XQuery.”

Senior Data Engineer

Handle large volumes of data and complex message flows with Apache Synapse

5.0

“As a user of Apache Synapse, I can confidently say that this is a powerful and versatile open-source Enterprise Service Bus (ESB) that has dramatically simplified our integration processes.”

Associate